Despite ordering fibre in October 2016, and having it in the pavement within a couple of
metres of the boundary, it has been a real trial to get the property connected to the internet.
You need to order your connection through an Internet Service Provider (ISP). The first step was
the 'build'. This is the physical modification of the network, if required. For us, it meant
having Chorus retrofit a connection to the property from the fibre in the footpath. Although
the van has Chorus on the side, it is sub-contractors who are doing this work.
Fibre is routed from the network terminal on the boundary to the External Termination Point
(ETP). The ETP is a small box which needs to be accessible to Chorus on the outside of the building.
We dug the trench (Chorus's underground requirements are here).
Your electrician will lay fibre from a convenient location in the house to the ETP (Chorus will make the connection at the
ETP). This location is where Chorus will also install an ONT (Optical Network Terminal) here, which provides a connection between
the fibre and network cables. Your modem connects here, providing wireless and network connections for you to use.